Privacy Policy
1. Who we are
This website is operated by ALVG Anlagenvermietung GmbH, Pariser Platz 7, 70173 Stuttgart, Deutschland ("ALVG", "we", "us"). This policy explains what information we collect through alvg.org, why, and what choices you have.
2. What this website does not do
ALVG does not sell, broker, or arrange any financial product through this website. We do not process loan applications, take payment details, or store financial account information here. The content on this site is provided for informational purposes only.
3. Information we collect
- Contact form. The contact form on the Contact page opens your own email client with a pre-filled message. We do not transmit or store form data through our servers; the message is sent from your device using your email provider.
- Direct email or phone contact. If you email or call us directly, we receive and retain your message and contact details for as long as needed to respond and keep a reasonable record of the correspondence.
- Technical and usage data. Like most websites, our hosting and analytics tools may automatically log technical information such as IP address, browser type, device type, pages visited, and timestamps.
- Cookies. We use a small number of cookies described in our Cookie Policy.
4. How we use information
- To respond to enquiries sent to support@alvg.org or by telephone.
- To maintain, secure, and improve the website.
- To understand general usage patterns, such as which pages are most viewed.
- To comply with legal obligations under German and EU law.
5. Legal basis for processing
Where the General Data Protection Regulation (GDPR) applies, we process personal data on the basis of your consent (for optional cookies and voluntary correspondence), our legitimate interest in operating and securing a functioning website, and, where relevant, compliance with legal obligations.
6. Data sharing
We do not sell personal data. We may share limited technical data with hosting, security, or analytics providers acting on our behalf, under appropriate confidentiality and data protection terms. We do not share your information with third parties for their own marketing purposes.
7. International transfers
Where any service provider we use is located outside the European Economic Area, we take reasonable steps to ensure an adequate level of protection is applied, such as relying on providers certified under recognised transfer mechanisms.
8. Data retention
We retain correspondence for as long as reasonably necessary to address your enquiry and to meet any applicable legal, accounting, or reporting obligations, after which it is deleted or anonymised.
9. Your rights
If the GDPR applies to you, you have the right to request access to, correction of, deletion of, or restriction on the processing of your personal data, the right to object to certain processing, and the right to data portability. You also have the right to lodge a complaint with a supervisory authority, such as the Landesbeauftragte für den Datenschutz Baden-Württemberg.
10. Security
We use reasonable technical and organisational measures to protect information handled in connection with this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's privacy
This website is directed at business audiences and is not intended for children. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page indicates when it was last revised.
13. Contact us
Questions about this Privacy Policy can be sent to support@alvg.org or to our postal address at ALVG Anlagenvermietung GmbH, Pariser Platz 7, 70173 Stuttgart, Deutschland.